Privacy Policy

Effective Date: 11/11/2025

Solid Structures LLC ("Solid Structures," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or affiliated platforms (the "Site").

1. Information We Collect

We collect personal and technical information to provide and enhance our services.

Information You Provide Voluntarily

  • Name, phone number, and mailing address

  • Reservation or service details and preferences

  • Payment and billing information

  • Any details submitted through forms, communications, or customer service

Information Collected Automatically

  • IP address, browser type, and device identifiers

  • Access times, pages visited, and referring URLs

  • Approximate location data

Information from Trusted Sources

We may receive limited data from business partners or third-party platforms to enhance personalization.

2. How We Use Your Information

Your information may be used to:

  • Manage customer service interactions or requests

  • Provide notifications or updates (such as confirmations or alerts)

  • Improve website functionality and user experience

  • Ensure security and regulatory compliance

  • Analyze service usage patterns

3. SMS Communication & Consent

We only send SMS messages to users who have opted in. You may opt out at any time by replying "STOP." We do not share SMS consent data with third parties.

4. Data Sharing Policy

We do not sell or share your personal information with third parties for marketing purposes.

Limited data may be shared internally or with trusted vendors (such as payment processors) under confidentiality agreements and only when necessary to provide services.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Personalize and improve your experience

  • Analyze site traffic and performance

  • Remember user preferences

You may manage cookie settings through your browser. For more information, visit What Are Cookies.

6. Third-Party Advertisers

Parts of the Site may include content or tools from third parties (such as Google Ads). We are not responsible for their data practices. Please review their privacy policies separately.

7. Your Data Rights

You have rights under applicable laws, including the CCPA and GDPR, to:

  • Access or correct your personal data

  • Request deletion or restriction of processing

  • Object to processing or request data portability

To exercise these rights, please contact us using the information below. We respond to requests within 30 days.

8. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13. If you believe a child has submitted information to us, please contact us so we can remove it.

9. Security and Data Retention

We use industry-standard security measures to protect your data and retain information only as long as necessary for business or legal purposes.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

11. Contact Us

For privacy-related questions or data requests, please contact:

Solid Structures LLC
Email: office@SolidStructuresusa.com
18603 N Yale Rd
Colbert, WA 99005